Frozen & Burst Pipes
Frozen & Burst Pipes in Boise, ID
A pipe froze in the crawl space or an outside wall and split when it thawed? Shut off the water, then call and you're connected with an independent restoration contractor in Boise.
Shut off first, then two calls
Close the main shut-off valve. If you can't find it or it won't turn, call your water provider: in most of Boise that's Veolia, whose after-hours emergency number is (208) 362-7304. Nampa's Waterworks runs a 24-hour emergency hotline, (208) 468-5860, and asks customers to have Waterworks shut off the meter.
Then you need a plumber for the pipe and a restoration contractor for the water. Pipes in crawl spaces, garages and exterior walls are the usual suspects, and the leak often only shows once the ice thaws.
While you wait
Drain the lines
With the main closed, open a faucet below the break so the rest of the water runs out.
Ceilings and power
Stay out from under a sagging ceiling; turn off circuits near water only from a dry spot.
No open flame
Never thaw other frozen pipes with a torch. Warm air or warm towels are safer.
Photograph it
The break, the water and wet belongings, before cleanup starts.
Water heater
If it was damaged, installing or replacing one in Boise needs a plumbing permit (PDS).
Plumber's license
Licensed plumbers are exempt from Idaho contractor registration because they hold their own license (DOPL).
How it works
From one call to a dry house
No forms, no accounts. Just a phone call.
You call
Say what happened, where the water or smoke came from and your ZIP code.
You're connected
The call goes to an independent restoration contractor serving your part of the valley.
They assess
The contractor inspects, measures moisture, explains what needs to come out and quotes its price.
You decide
Hire them or not. The agreement is between you and the contractor.
Questions
Common questions
Where is my shut-off valve?
Often where the water line enters the house: in the garage, a utility closet, near the water heater or in the crawl space. Find it before a cold night.
Why do pipes burst after a freeze, not during it?
Ice splits the pipe while it's frozen; the leak only starts when it thaws. That's why breaks often show up the next afternoon.
Can the crawl space pipe freeze again?
Yes, if it's exposed to cold air through vents or gaps. Ask the plumber about insulation, heat tape or sealing the vents in winter.
More
Other kinds of damage
- Water Damage RestorationLeaks, overflows, failed appliances: water extracted, the house dried and checked, damage repaired.
- Crawl Space WaterWater under the house: pumped out, wet insulation and vapor barrier replaced, framing dried.
- Irrigation & River FloodingIrrigation ditch overflow, a broken pressurized line or river water: pumped out, dried and cleaned.
- Water Heater LeaksA tank that failed in the garage or a closet: water off, extracted and the walls and floors dried.
- Sewer Backup CleanupSewage up a drain or an overflowing toilet: contaminated materials removed, surfaces cleaned and sanitized.
- Mold RemovalMold after a leak or in the crawl space: moisture fixed, the area contained, moldy materials removed.
- Smoke & Fire DamageSoot, smoke smell and firefighting water: cleaned, deodorized, dried and repaired.
Boise and the Treasure Valley
Talk to a local restoration contractor
One call connects you with an independent contractor serving Boise, Meridian, Nampa, Eagle, Kuna and Garden City. Tell them where the water came from and how long things have been wet.
Water where it shouldn't be?
You'll be connected with an independent restoration contractor that works in Boise and the Treasure Valley.
Call (208) 568-8013Calls may be recorded. See the referral disclosure and privacy policy.